Privacy Policy
Sophie Cabot Cakes respects your privacy and ensures that your privacy is protected when you provide any personal information when using our services or interact with our website https://sophiecabot.com.
Any personal information you provide helps us understand your needs and provide you with a better service. It will only be held and used in accordance with this privacy policy.
We may collect the following information from our customers or potential customers enquiring about our services:
- Name
- Contact information including email address
- Event details including delivery address
- How you heard about us
What we do with this information:
- We use the information you provide to respond to your enquiry and contact you with regards to fulfilling and processing your order
- We retain the information you provide in our internal records
- Printed and electronic copies of order forms
- Invoices, receipts and electronic copies of emails
- We may contact you to ask
- For feedback about the services we provide
- Connection with the services we provided for you
We do not share your personal information with any other party and will not provide your personal information to any other party unless you expressly ask us to, or we are required by law to do so.
If you are not happy with our privacy policy or if you have any complaints then please let us know.
If you want to make a complaint about how we have processed your personal information, please kindly bring this to our attention first, but you naturally have the right to contact the Information Commissioner’s Office (ICO) – https://ico.org.uk/make-a-complaint/
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us to –
We may change or update this privacy policy from time to time or as required by law.
If you are not happy with our privacy policy or if you have any complaints then please let us know.
If you want to make a complaint about how we have processed your personal information, please kindly bring this to our attention first, but you naturally have the right to contact the Information Commissioner’s Office (ICO) – https://ico.org.uk/make-a-complaint/
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us to –
- Provide you with the services you have requested
- To comply with other law, including for the period demanded by our tax authorities
- To support a claim or defence in court
We may change or update this privacy policy from time to time or as required by law.
